Get In Touch

+970559724080

support@tuffytowngt.com

SH-13, Al Rawdah Building, Al Marmoom, Dubai

Frequently Asked Question!

What kind of products does Tuffy Town General Trading offer?

We specialize in a wide range of products, including international snacks, beverages, sunflower seeds, dried fruits, matcha kits, limited-edition lifestyle items, and other high-quality essentials sourced from trusted brands worldwide.

How are delivery charges calculated?

Delivery charges are calculated based on the product category, weight, and your delivery location within the UAE. We also offer free delivery promotions from time to time on specific orders.

Can I return or exchange a product?

Yes. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 3–5 days of delivery. Please ensure the item is unused and in its original packaging.

Do you deliver across the UAE?

Yes, we deliver all over the UAE. Our delivery service ensures your order reaches you quickly and safely. For Dubai and nearby areas, delivery is often faster.

Are all products authentic and fresh?

Absolutely. We carefully source our products directly from trusted suppliers and ensure freshness, proper packaging, and quality before shipping them to customers.

How can I contact customer support?

You can reach us easily through our website’s Contact Us page, by email, or via WhatsApp support. Our team is always ready to assist you with orders, delivery updates, or product inquiries.